Maximise online transactions

  • Packages, deals, discounts and membership benefits are calculated automatically for online customers
  • Mobile and SEO optimized site makes finding tickets easy
  • Streamlined checkout process automatically skips unnecessary steps

Lower running costs

  • Simple pricing with no upfront investment
  • Support and upgrades included in flat per-ticket fee
  • Runs in the cloud so no installation required
  • Web site integration and custom reports included as standard

Simple to set up, simple to use

  • Staff use same screens as online sales minimising training requirements
  • Flexible elements are combined to set up exactly the system you want
  • Smart defaults and inheritance make setting up new shows simple

Client Showcase

Aros Community Theatre

Key Features

  • Simple theme to minimise integration costs
  • Point of sale mode for tickets sales in gift shop, printing on receipt printer
  • Annual Membership Scheme

Aros is a popular visitor attraction and community cultural centre offering exhibitions, cinema, live music, comedy, dance, drama, theatre, galleries and workshops.

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An Lanntair

Key Features

  • Bespoke theme matches main site, with "Book Tickets" link from main CRM
  • Full point of sale integration with scanning gift shop items and books
  • System used for festivals hosted by the venue such as Faclan and Hebridean Dark Skies, with festival passes and other festival management tools
  • Custom reporting tools for measuring KPIs

An Lanntair is a hub for creativity and the Arts in the Outer Hebrides. A multi arts venue - at one and the same time a contemporary art gallery, a theatre, a cinema, a dance studio, a concert hall, a platform for poetry and literature, a studio - every space stretched to showcase the Arts in multiple forms.

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Battle of Flowers

Key Features

  • Multiple large seating plans
  • Pre-printing of tickets for offline cash sales on the door
  • Online merchandise sales

In celebration of the Coronation of King Edward VII and Queen Alexandra the Island of Jersey decided to stage a parade on 9th August 1902.

The event was so successful that organisers decided to repeat it the following year – and so began a summer tradition, which continues to this very day.

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Blue Coat School

Key Features

  • Per-ticket pricing model means no charges outside term-time when no tickets are on-sale
  • Limits on how many tickets each parent can buy per account
  • Rules making tickets on sale to parents only

Founded in 1722, The Blue Coat School owes its origin to Reverend William Higgs, Rector of St Philip’s Church, Birmingham, now Birmingham Cathedral.

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Broadway Barking

Key Features

  • Packages automatically apply family discount when the right tickets are in the basket
  • School Panto trips are managed, with reservations, purchases on account for payment later,
  • Monad powers entire website without need for separate CRM

The Broadway is a performance venue in Barking town centre. The building was previously a 'municipal hall' known as Barking Assembly Hall, forming part of Barking Town Hall.

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Bryanston School

Key Features

  • Per-ticket pricing model means no charges outside term-time when no tickets are on-sale
  • Limits on how many tickets each parent can buy per account
  • Rules making tickets on sale to parents only

Since its foundation Bryanston has sought to develop an approach to teaching and learning that equips pupils with the skills to be resourceful, independent and creative in whatever path they choose to follow.

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The Cockpit

Key Features

  • Integration with Drupal CMS allows visiting companies to upload web copy and images to the CMS and have them automatically imported into Monad
  • Follow up emails sent day after performance asking for feedback
  • System also manages the Voila Europe festival on the same database, but with a separate theme and its own domain name, at https://www.voilaeuropefestival.com/.

The Cockpit Theatre is a fringe theatre in Marylebone, London. Designed by Edward Mendelsohn and built in 1969-70 by the Inner London Education Authority (ILEA) as a community theatre, it is notable as London's first purpose-built Theatre in the round since the Great Fire of London.

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Comar

Key Features

  • Unique flexible folder structure supports touring shows, where 1 show plays in different venues over different nights
  • Theatre Tokens integration allows customers to redeem theatre tokens online
  • Supporter membership scheme gives discounts and early access to events

Comar is a multi-arts organisation that produces, presents and develops creative work. We support and connect artists and audiences across Mull, Iona and beyond and seek meaningful ways to inspire, inform and shape our communities through culture and creativity.

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eTicketMe

Key Features

  • Per-folder themeing abilities, landing pages, and unique subdomains mean that each show on sale feels like it has its own site
  • Integration with codeREADr access control system for robust barcode scanning
  • Custom notifications inform promoters of purcased in real time.

eTicketMe provides a full box office based on the Monad system. They will set up your event, run the system for you, provide regular sales reporting and update, and provide staff and hardware for scanning and access control on the day.

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Haslemere Hall

Key Features

  • Product Maps allow for easy navigation between parts of house
  • Tickets are on sale to member during a pre-sale period each month
  • ...

Haslemere, with a modest population of about 15,000, is extremely fortunate to possess such a building as Haslemere Hall. It is a fully equipped theatre seating approximately 340 in a main Auditorium with upper Balcony. The large stage has facilities for flying scenery and there is a modern computer controlled lighting and sound system. There are ample backstage dressing rooms, Green Room etc. As a multipurpose building it is also used for lectures, meetings etc. There are regular cinema showings of current films, and there is a licensed bar.
This was all made possible by a local benefactor by the name of Barclay Lewis Day , who was living in Haslemere back in 1912. He decided to build a Hall with his own money, and he invited well known architects to submit their plans in a competition for the best design.

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Hobbs Of Henley

Key Features

  • In advance and on-site sales
  • Manage regularly recurring schedules simply
  • Flexible pricing, discounts, packages

Hobbs of Henley was founded as Hobbs and Sons in 1870 and is still family owned. Today it operates the largest fleet of boats anywhere on the Thames.

Services include scheduled sightseeing trips, special-event public cruises, the Henley Regatta River Taxi and self drive hire.

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London Kayak Tours

Key Features

  • Monad powers entire website without need for separate CRM
  • SMS reminder notification day before tour
  • Assignment of instructors to tours and custom reporting of instructor rotas
  • Group-on and similar gift vouchers can be redeemed for tours

London Kayak Tours operate some fabulous kayaking trips in Windsor and London.

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Melrose Rugby

Key Features

  • Cross system integration will allow tickets to be packaged and sold by other clubs
  • codeREADr integration for robust access control on the day
  • System manages season ticket holders, reserving seats for individuals until a cut off period, after which they go on general sale.

The Melrose Club was founded in 1877, and was elected to full membership of the Scottish Rugby Union in 1880.

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Old Court

Key Features

  • Monad powers entire website without need for separate CRM
  • Simple theme minimises implementation cost
  • Cross system integration allows tickets from Windsor Festival to be sold via Old Court site, and vice versa.

The Old Court Artspace (formerly The Firestation) is Windsor's new performance and event venue for live music, creative events and community organisations, with a bar run by Windsor & Eton Brewery

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Royal Academy of Music

Key Features

  • Easy to schedule recurring classes or events
  • Flexible data capture during checkout process
  • Benefits and restrictions based on user status

The Royal Academy of Music is one of the leading conservatoires in the world. The Academy provides undergraduate and postgraduate training across instrumental performance, composition, jazz, musical theatre and opera, and recruits the most talented musicians from around the world, with a student community representing more than 50 nationalities.

It hosts performances and educational events for all ages across a number of spaces including Duke’s Hall, its flagship 400-seat concert venue.

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The Reader

Key Features

  • Easy to schedule recurring events in the Storybarn
  • Advanced website integration with XML feeds
  • Online shop, donations and memberships

The Reader at Calderstones is a place unlike any other, where everyone is welcome and anyone can come to experience literature, and find and share meaning. Come and explore.

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Ruddock Performing Arts Centre

Key Features

  • Per-ticket pricing model means no charges outside term-time when no tickets are on-sale
  • Limits on how many tickets each parent can buy per account
  • Rules making tickets on sale to parents only

The Ruddock Performing Arts Centre is a collaborative project between King Edward’s School and King Edward VI High School for Girls designed to support our high quality performing arts provision. The centre is the most significant new building on the Edgbaston site since the two schools moved here in 1936.

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Rye Arts Festival

Key Features

  • Flexible folder structure allows data to be organised by festival, instead of by venue or by show.
  • Bespoke theme using vue templates to draw custom form data onto the page
  • Annual Membership scheme giving early access to tickets

Running as usual over the last two weeks in September, the Festival offers you the chance to enjoy world class artistic entertainment in the classic setting of one of the most beautiful towns in England, with accommodation and restaurants to match.

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Scottish Youth Theatre

Key Features

  • Configurable data capture as part of the checkout process, with forms both for the ticket purchaser and the course particpant
  • Payment by installments for expensive courses
  • Flexible structure allows a mixture of courses and ticketed performances

As Scotland’s national youth theatre, SYT deliver programmes across the country and bring young people together from the far corners of the nation.

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Shetland Arts

Key Features

  • Versatile & easy-to use
  • Requires minimal staff training
  • Maximises online sales
  • Improves customer service
  • Ability to scale for high demand events

Shetland Arts run Mareel and the Garrison Theatre in Lerwick and Bonhoga Gallery in Weisdale, and promote a year round programme of music, craft, theatre, literature, visual arts, dance and film events.

They exist to support creative people; they believe that creativity is an important part of everybody’s life, no matter who you are, where you live or what you do.

Shetland Arts use the tagging feature to highlight their special film screenings such as "senior", "relaxed" and "subtitled" and have used packages to create festival passes including tickets to multiple concerts and workshops.

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The Screen Cinema

Key Features

  • Shares database with The Old Court (which is the same building)
  • Own distinct website theme and URL
  • Monad powers entire website without need for separate CRM

The Screen sits in The Old Court on St. Leonards Road in Windsor. It will work to provide a full programme of Film, Theatre, Comedy, Music and more within its walls.

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Thirsk Racecourse

Key Features

  • codeREADr integration for robust access control on the day
  • Flexible packages allow bookings from simple e-tickets to full hospitality packages
  • Membership badge scheme allows free admission to any fixture.

Thirsk Racecourse is situated in the wonderful old cobbled market town of Thirsk, North Yorkshire, forever immortalised as ‘Darrowby’ in the literary works of the World’s most famous veterinary author, James Herriot; who, interestingly, occasionally found himself detailed to work at the Racecourse on racedays!

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UK Harbour Masters Association

Key Features

  • Seating plans repurposed for selling conference tables by location
  • Custom language allows overriding of any text
  • VAT amounts separated from NET amounts in sales screens

The UK Harbour Master's Association uses Monad to manage delegate tickets, exhibitor tables, and sponsorship opportunities for their biannual conference.

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Voila

Key Features

  • Shares database with The Cockpit but has own theme and URL
  • Flexible folder structure allows data to be organised by festival, instead of by venue or by show.

Voila! Europe is a border-busting festival whose mission is to showcase plays from around Europe & the UK to the multi-cultural audiences of London. From new writing by emerging artists to classics revisited by well-loved companies, Voila! celebrates diversity in performing arts, multiple languages, and fearless creatives. No passports required.

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Wetherby Racecourse

Key Features

  • codeREADr integration for robust access control on the day
  • Flexible packages allow bookings from simple e-tickets to full hospitality packages
  • Membership badge scheme allows free admission to any fixture.

The north bank of the River Wharfe has a long history of racing horses and it is there that the Wetherby story begins with the Vikings stabling and training their horses in nearby Follifoot and the Romans racing their Arab horses a few miles upstream at Netherby. In the 17th century it is recorded that horse racing took place at nearby Clifford Moor and at Bramham Moor.

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Windsor Festival

Key Features

  • Flexible folder structure allows data to be organised by festival, instead of by venue or by show.
  • Cross system integration allows tickets from Old Court events to be sold via Windsor Festival site, and vice versa.
  • Member specific benefits

The Windsor Festival aspires to be amongst the premier Music and Arts Festivals in the UK, playing an important part in the cultural life of our community and reflecting its special position as a royal town.

The festival takes place in the spring and autumn each year and holds events across a number of venues including Windsor Castle, the Royal Chapel, St.George’s Chapel and the Vicars' Hall.

Complex seat plans and price bands are managed in Monad Ticketing's flexible structure, and onsale rules and configurable membership statuses allow for seamless priority booking and membership discounts for friends, benefactors, ambassadors and sponsors.

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Windsor Tourist Information Centre

Key Features

  • Administrative functions to handle commissions
  • Sales on account
  • Ability to scale for high demand events

Windsor Visitor Information Centre use Monad Ticketing to sell a variety of products from allocated tickets to local theatres to bus tickets and local boat tours, directly from their website or their information centre desks.

The system enables them to capture additional information such as car registration numbers for events in the grounds of Windsor Castle and can automatically link different products together so that a car parking voucher can have the same ‘valid from’ date as the ‘tour’ already in the customers online basket.

Windsor VIC also sell tickets for French Brothers Boat Tours using Monad Ticketing's API integration allowing them to sell directly from the same ticket supply in real time.

Windsor VIC have arrangements with local hotel concierges for them to sell tickets directly to their customers, which Monad Ticketing enable through its user accounts, credit functionality, account statements and reports.

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Integrations

We want to concentrate on doing what we do best: ticketing. So we partner and integrate with a range of software providers who make sure that their systems are the best in their fields, so you get the benefits of a joined up system without having a sprawling piece of software that's jack of all trades, master of none.

YesPlan is a cloud based venue management and planning system designed specifically for cultural venues. With over 150 Active customers Yesplan is now available in the UK to venues looking to take their planning and event management to the next level.

Monad's integration allows shows and performances to be sent from YesPlan to Monad.

Arenametrix is a Customer Relationship Management & Revenue Optimization Platform that makes your data work harder for you, helping you improve your relationship with your audience and sell more tickets.

Arenametrix complements Monad’s marketing and CRM functionality with data-driven forecasting and marketing automation.

Audience Finder is a free national audience data and development tool, enabling cultural organisations to understand, compare and apply audience insight.

Monad has data feed reports that provide information to Audience Finder.

MailChimp provides marketing automation for e-commerce businesses. Send beautiful emails, connect your e-commerce store, advertise, and build your brand.

A two-way sync between Customer Lists and a MailChimp provides seamless integration for creating, sending, and tracking email newsletters.

Theatre Tokens are national theatre gift vouchers.

With no expiry date, they are the perfect gift for anyone…at any time. Let them see the show they want, when they want with Theatre Tokens.

Monad accepts Theatre Tokens as payment, or part payment, during the checkout process.

PCA Predict is a market leading provider of cloud-based address management services, processing millions of transactions for some of the largest global organisations on ecommerce sites and CRM systems.

Monad integrates with PCA predict to perform address look up, speeding up the checkout process and increasing conversion rates.

codeREADr is a smart barcode scanner app for fast barcode scanning with a device camera or accessory.

Monad integrates with codeREADr to allow robust and reliable barcode scanning from mobile devices with offline fallback.

Hotjar provides all-in-one Analytics & Feedback from web and mobile site visitors.

Monad integrates with Hotjar to give insight into how visitors interact with the ticketing site, and gather feedback from them.