Monad Ticketing brings new features and opportunities with Version 2.0

MGM Apr 11, 2023

Monad, provider of the robust and flexible ticketing, CRM and audience insight solution trusted by partners across the UK and Australia, today began the roll-out of the revolutionary Version 2.0 of its software. The new version includes a number of features and improvements and brings the ‘mobile-first’ design principles used in the system’s customer-facing experience to the setup, reporting and marketing tools.

Working across industries serving partners from arts and sporting venues to festivals and academic institutions, Monad continues to push the boundaries of what ticketing and CRM systems can achieve; giving partner organisations the tools to maximise their sales, build strong relationships with their customers and make the most of their data.

“This is a game changer for the ticketing industry” said Martin Gallagher-Mitchell, Monad’s general manager. “Version 2.0 gives our partner organisations the ability to use the system from anywhere in the world. No longer limited to a desktop experience, box office and marketing teams will have the full system’s capabilities in their pocket. Whether they’re running a quick report to get the latest audience data, adjusting an event’s dynamic pricing structure or sending a targeted marketing segment to Mailchimp, Version 2.0’s quality of life enhancements will simplify and speed up processes.”

The new features in Version 2.0 include:

  • A simple, modern user interface that is more intuitive and easier to use.
  • Responsive design, which optimises the user display however the system is being used.
  • An updated powerful reporting tool with flexible delivery options including email scheduling and shareable links, accessible without a system log in.
  • Light and dark browsing modes which following a user’s operating system preferences – a health enhancement tailored for people with cataract and related disorders.

V2 light mode:

V2 dark mode:


Distributed in the UK by Secure Media, Monad Ticketing continues to grow, regularly welcoming new partners. Recent launches include the prestigious Orkney Folk and Spirit of Speyside Festivals and Ad Gefrin, the recently opened Northumberland visitor attraction that combines Anglo Saxon history with a cutting-edge whiskey distillery. Looking forward, the team is excited to be working with the award-winning Jasmin Vardimon Company ahead of the launch of their JVhome building.

Organisations looking for a ticketing and CRM system can find out more about Monad’s cloud-based box office solutions and request a demo at, while existing partners can contact the support team by emailing or calling 020 3475 3506.